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Tuesday, September 1, 2020

EPF Caim Process and Claim Status Explained in Simple Terms

Employees with an EPF account are authorised to retrieve EPF savings during their employment in distinct situations. Checking the PF claim status and other requisites will help the applicant to understand whether the process is completed smoothly or not. 

PF claim status is the most recent information accessible about one's application for EPF withdrawal claim. It allows the applicant to have a better idea about the withdrawal status. Also, it helps applicants to promptly take action if an error or delay happens during the claim procedure. 

Who can Make EPF Claims?

As per the EPF Act, the employees retiring from the service after 58 years of age can claim the final fund settlement. The final settlement includes employee contribution, employer contribution and the interest amount. Depending on the years of service, the employee will be eligible for the Employee Pension Scheme amount as well. 

If an employee is unemployed for 60 straight days (two months) or more after leaving the job before they turn 58 can withdraw complete PF balance and EPS for the service years. If the employee is unemployed for 1 month, he/she can withdraw up to 75% and the rest can be withdrawn if the unemployment status continues for more than 2 months.  

The PF claim status can be checked in various manners. One can easily check the EPF claim status online or offline using the below methods. We are explaining each method below for your reference. 

A) Different ways to check PF claim status online

a. UAN Member Portal

Members who have opted for the offline claim process can not track PF claim status through UAN portal. In such cases, PF claim status can be tracked through EPFO's official website. 

Follow these steps to check your claim status via UAN portal

  • Visit UAN Member Portal 
  • Login to your account
  • Click on ‘Online Services’.
  • Select ‘Track Claim Status’.

b. Through the EPFO portal

EPF members can easily check the claim status via the EPFO portal. Follow these steps for checking the same. 

  • Login to EPFO’s dedicated portal.
  • Under the subheading 'Our Services' click on 'For Employees'
  • Click on 'Services' option
  • On the next page proceed to 'Know your claim status' 
  • Enter UAN and CAPTCHA in the corresponding fields and submit the form
  • Select 'Member ID' and select 'View claim status' 

c. Using the PF account number without UAN

Employees can check their EPF claim status online with the help of their PF account number. The steps to follow are given below. 

  • Visit EPFO’s official website.
  • Go to the ‘Know your Claim Status’ page.
  • Click on ‘Click Here for Knowing the Claim Status’ option
  • From the drop-down menu, select your respective PF Office State 
  • Select the city and enter your PF account number.
  • Click ‘Submit’

d. Claim status via the Umang App

UMANG is a platform which allows users to access Indian Government services online through its web and mobile application. 

  • Open UMANG
  • Select EPFO option on the home page
  • Click on the ‘Employee Centric Services’ option.
  • Select 'Track claim'
  • Enter UAN and click on ‘Get OTP’
  • Enter the OTP generated to verify and click on the ‘Login’ option

B) Ways to check PF claim status offline 

a. SMS method

Send an SMS to 7738299899 from the mobile number linked with the UAN portal. The SMS format is as follows. 

‘EPFOHO UAN LAN’. Here ‘LAN’ is the language code in which users want to access their claim details. For example, for updates in Malayalam, the format would be, 


b. Missed call method

Dial the toll-free number – 011-22901406 from the registered mobile number. The call will be automatically disconnected and the applicant will receive the PF claim status and related information as SMS. In order to be eligible for this service, the account holder must update the Aadhaar details, PAN and details of the bank account at the UAN portal.

Forms for Initiating the EPF Claim Process

The applicant would need to submit the respective claim form for initiating the claim process. The table below shows the name of the claim forms against each given case scenario. 

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